FAQ

How can I sign into Big Blue People?

Signing up is very simple! If you are in Argentina, download our app from the Play Store (Android), Apple Store (iOS), or go to our home page, and sign up easily and quickly.

If you are in another country, fill out the contact form on our website and a member of our team will contact you when we are close to going live in your country.

How can I offer my services in Big Blue People?

Once your account is created, you have to:

Step 1. Make sure you are on your account as a professional. You have to go to the menu and touch "Become a Professional", if it says "Switch to Client", you are fine, it means that you are in your professional account.

Step 2: Go to "Home" ("Services" in App) and then "+ Add Service". There you must complete all the steps with your service info. The more detail the better.

It is easy, simple, and safe. If you need help, you can fill in our contact form, contact us through our social networks at @BigBluePeople, or start a conversation through our webchat.

Your contact form is not working anymore

We are sorry for the inconvenience, we will fix it as soon as possible. Meanwhile, you can email us at customercare@BigBluePeople.com, contact us through our social networks at @BigBluePeople, or start a conversation through our webchat.

If I am a professional, can I also book services at Big Blue People?

Yes! You just have to go to the menu and touch "Switch to Client". After that, if it says "Become a Professional", that's it, and you can hire the service you want.

What type of services can I offer through Big Blue People?

At Big Blue People you can offer ALL kinds of professional services, no matter what work you specialize in, since we are the first platform that covers all independent professions.

However, in some categories, you must present a certificate or registration when required by LAW, which validates your experience or skills, which will be verified by our team.

How much do I have to pay to add my services to Big Blue People?

This is totally Free. Create your account and add your services on Big Blue People. You will get a notification when you get booked.

How will I get paid if I get booked?

Big Blue People will have a secure and easy payment process. You will be paid once the service is completed successfully on a certain date of the week or month, straight to your registered bank account.

In what countries will Big Blue People be?

Big Blue People is currently available in Argentina, it will soon be in Brazil, and Colombia, where you will be able to offer and book your services easily.

How can I use Big Blue People?

To use our platform you must have our app installed on your cell phone, or simply do it from our website with an account created. You will receive an email message and a notification in the app (If you installed it) when a client has requested your services or when a professional has accepted your reservation.

What type of verification do I need to do before offering my services?

To offer your services, you must verify your identity with the validation of your phone number and identification, the verification of your experience (or skills depending on the category), and the content uploaded to Big Blue People of your services. These verifications are performed by our team, so it can take up to 24 hours (a little longer on holidays / non-working days).

We will be in your city soon!

Big Blue People app an impressive mobile app that we created to make your life easier when offering your professional services or booking services.